Returns & Exchanges
At Jelly Roll, we want you to love your fashion finds as much as we do, which is why we offer a 30-day hassle-free return policy for all unworn items with original tags. If your purchase isn't the perfect fit, we are here to help you find your groove with a simple exchange or full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print and Pack
Download your prepaid shipping label and securely pack your items in their original packaging, ensuring all tags remain attached.
Ship It Back
Drop off your package at any authorized carrier location; we will track the shipment and notify you once it reaches our warehouse.
Receive Your Refund
Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing